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Customer Service Rep With Experience In Residential Remodeling, Residential Construction/ Home Building, And/or Residential Services Industry. - Tomball Job

Customer Service Rep With Experience In Residential Remodeling, Residential Construction/ Home Building, And/or Residential Services Industry. - Tomball Job

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Help Wanted: Customer Service Rep With Experience In Residential Remodeling, Residential Construction / Home Building, And / Or Residential Services Industry.
Customer Service Rep/Customer Care Rep needed to join our installation, service, warranty and ordering department.

Are you an enthusiastic individual that thrives in a fast pace and team environment?

Looking for a full-time position that offers health benefits (medical, vision, dental), matching 401K, paid time off, and bonuses?

Provides 100% customer satisfaction to all in a timely, efficient, courteous and professional manner.

Do you have:

• 5+ years Customer Service Rep/Customer Care Rep in a customer facing position primarily by phone.

AND

• 2+ years working for a Residential Remodeling, Residential Construction/ Home Building, Residential Services company or similar -- (replacement windows and/or doors, plumbing services, roofing services, HVAC services (heating, air conditioning), kitchen remodel, bathroom remodel, etc.)

AND

• 1+ years phone customer service speaking with homeowners regarding product warranties and services.

If you have a proven record of work excellence, superior customer service, teamwork skills, great attitude, and qualifications as outlined above you are encouraged to apply!


About Renewal by Andersen (www.rbahouston.com)
Renewal by Andersen, exclusive replacement window and patio door division of the 100+ year old Andersen Corporation.

Renewal by Andersen offers a start-to-finish replacement process, where custom-crafted, energy-efficient replacement windows and doors are professionally installed for residential customers.

We have an infectious company culture where accountability, top performance and teamwork are valued and recognized.

Location: Tomball, TX
Benefits: Health, Vision, Dental, 401K. Several Aflac options such as Accident Insurance, Disability Income Protector, Cancer Insurance, Hospital Confinement Insurance, Hospital Intensive Care, and Life Protector. Vacation, sick and holiday pay. Bonuses.

Responsibilities
Customer Service Representative will be involved with a myriad of tasks in supporting the operations/production department such as answering calls, scheduling, services, warranties, reimbursements, ordering, permits, etc.


Required
• 5+ years Customer Service Rep/Customer Care Rep in a customer facing position, primarily by phone.
• 2+ years working for a Residential Remodeling, Residential Construction/ Home Building, Residential Services company or similar -- (replacement windows and doors, plumbing services, roofing services, HVAC services (heating, air conditioning), kitchen remodel, bathroom remodel, etc.)
• 1+ years phone customer service speaking with homeowners regarding product warranties and services.
• Windows and/or Doors Industry a huge plus!
• Meticulous attention to detail
• Strong organizational skills
• Strong interpersonal skills in communicating with customers and internal associates.
• Aptitude to learn and become proficient with Renewal by Andersen’s products and proprietary systems.
• Must be able to resolve problems in a courteous and professional manner.
• Able to multi-task and work in a fast paced environment.
• Familiar with the Houston and surrounding area
• Ability to work within paperless (digital) environment.
• Strong computer skills MS Office Suite
• Quick learner
• Reliable
• Ability to pass a comprehensive criminal background

We value integrity and quality if you share these values required qualifications as outlined above we are interested in hearing from you.

To be apply email, ****@*****.***, resume as an attached word or PDF document, your hourly compensation requirements, and a brief write up about your Warranty, Services, scheduling, and ordering experience and other qualifications for the role. Make sure to mention req# 0727-CSRHO-TDC
Employment Type:
FULL_TIME
Compensation:
W2 Hourly +Benefits +Bonuses +401K+ Vacation, Sick and Holiday pay.
Contact this Employer »
Employer Information:
Employer:
Renewal By Andersen
Location:
9825 FM 2920 , TX

Date Posted: 2017-08-14
Job ID #: 11364
Valid Through: 2017-12-12


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