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Market Analyst Tomball Resume

Market Analyst Tomball Resume

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Seeking Job: Market Analyst
Position Desired: Market Analyst

Cover Letter:
**** ****ames ****
19346 Bold River Rd
Tomball, Texas 77375
(***) ***-****
****@*****.***
linkedin.com/in/********ames****


PROFESSIONAL EXPERIENCE

HONDA OF TOMBALL – Tomball, TX Dec 2018 – Current
Sales Consultant

• Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions
• Qualifies buyers by understanding buyer’s requirements and interests; matching requirements and interests to various models; building client relationships
• Closes sales by overcoming ob****ections; asking for sales; negotiating price; completing sales or purchase contracts; explaining and offering warranties; services, and financing; collects payment; delivers automobile.


CONN’S HOMEPLUS– The Woodlands, TX May 2017 – Sep 2018
Customer Experience Analyst

• Build, develop and understand business process flow (Sales, Deliveries, Service, Call Center, etc.)
• Work closely with each business line to understand customer experiences in order to properly track and report against all aspects of the customer experience.
• Create customer ****ourney maps through leveraging data analytics and saving over one hundred thousand dollars by simply eliminating and altering the current process flows for customer engagement
• Setup, design and oversee multiple knowledge-based solutions for 4 call centers (Customer Service, Delivery, Service & Retail Call Center)

ACADEMY SPORTS & OUTDOORS – Katy, TX ****an 2016 - May 2017
Real Estate Research Coordinator

• Generated site location, sales, trade, demographics and competition maps (Esri ArcGIS and TAS/MapInfo) for the executive real estate committee site approvals and market tours.
• Pro****ect administrator implemented all of Academy’s real estate construction pro****ects, updates via Expesite pro****ect management software; owned data

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Last Updated: Mar 8, 2019 @ 9:36am



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