As part of our ongoing "Getting to Know Your Local Businesses" series,
we sat down this week with Jeremy and Angela Laurence, owners of Air
Woodlands Air Conditioning and Heating.
Tell us a bit about your business: What does your business offer, and how long have you been around? 
Air
Woodlands is a family-owned Air Conditioning and Heating company that
has provided residential and light commercial HVAC services for over 40
years.
Air Woodlands is known for keeping their customers
comfortable in their homes by making sure their A/C and Heating systems
are working properly, through repair and preventative maintenance. They
also provide new installations when required, using the top-rated
brands in the industry.
How did the business get started?
Air
Woodlands was founded in 1978 by Sam Dillon, who learned to repair AC
systems when he was working for a real estate inspection company. In
2011, Jeremy partnered with Sam to run the business together. Sam and
Jeremy worked side by side, continuing to grow the business and provide
fast, efficient, and honest service for seven years. "I feel confident
and happy to turn my business over to Jeremy. I feel my business is in
good hands, that he will continue to run it with the same care and
attention that I have, and I feel he will be a great success," Sam said,
when he began to step away from the business and let Jeremy take the
lead in 2018.
Tell us a couple
of things that you are proud of about your business. What are you known
for? What separates you from the competition?
One of the
most important things for Jeremy in running his business is honesty. In
the past, he worked for companies where the owners pushed to sell
equipment. Jeremy and his team believe in looking out for their
customers and finding a way to repair the system, rather than replace it
whenever possible. He will gladly give a second opinion free of charge.
Jeremy and his team will talk to the customer as long as it takes to
make sure they have an understanding of the diagnosis and what needs to
be done. His goal is to help the customer and he does everything he can
to make them happy.
What is your favorite part of running this business?
For
Angela, her favorite part is watching Jeremy thrive in the business and
the joy he gets from being able to help people. She loves seeing him
realize his dream of running his own business and doing something he
wasn’t sure was possible.
For Jeremy, his favorite part is meeting
new people, making friends with his customers, and being able to save
them time and money. Jeremy and Angela also both enjoy working with
their team of technicians, Chase, Jason, Scott, and Robert and
administrative assistant, Rebekah.
Who is your ideal customer/client? Who do you serve best?
Residential
clients who are in need of repair or maintenance for their A/C or
heating system, that are seeking honest and reliable service. Serving
The Woodlands, Spring, Tomball, and Conroe areas, Air Woodlands strives
to give their clients customized services based upon their specific
needs.
Can you tell us
something about yourself as the business owner? What is your background?
How did you decide to get involved in this line of work?
Angela
was a veterinarian technician before meeting Jeremy. She now helps
Jeremy run their business, managing the office, with everything from
filing to payroll.
Jeremy has been in the industry since he was a
young man, working as an AC/Heating technician. He worked for a few
other A/C companies until he met Sam. With encouragement, he got his
license with his first attempt. In the beginning, Jeremy was a little
nervous about running his own business, but now he can’t imagine not
being able to wake up every day and feel good about running his own
company, but most importantly, doing it the right way.
Are there any special promotions, annual sales, or special events that you'd like to mention?
Air
Woodlands is currently offering a $55 A/C Check for new customers. They
are also running a Spring A/C Installation Special for Seer Systems.
$300 off 14 Seer Systems, $400 off 16 Seer Systems, or $600 off 20 Seer
Systems.
How do you see your business growing and improving over the next couple of years?
Jeremy
and Angela expect to continue to see steady growth through word of
mouth and excellent reviews. Jeremy is diligent in staying on top of
emerging technology and learning new things through continuing education
and visiting brand factories, such as Amana, American Standard, and
Mitsubishi Mini Splits.
To request a quote, make an appointment, or ask a question, visit their
website.
To see photos and send the team a message, visit their
Facebook page.
To learn more about Air Woodlands, visit their profile at
Tomball.com.
